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Frequently Asked Questions

Have you ever wondered what your work life might look like at Bis? Discover our top tips and frequently asked questions about what it takes to get your foot in the door.

Starting out

  • Do you have any entry level roles?

    If you’re looking at a role such as a Trade Assistant or even looking to gaining experience and tickets in driving above ground trucks and other earthmoving equipment such as loaders, graders, water trucks, we do at times have vacancies and offer intakes for these roles.

    Our Underground operation (East coast) runs an entry level program every year, giving new starters the tools and experience to become competent underground mine operators and fitters. We've found this program to be a great way to upskill our industry, providing local jobs and career opportunities in the communities in which we operate.

    We do not offer roles for cleaners, cooks or chefs.

    We recommend you keep your details updated in our system HERE, send through your CV and any updates to

  • Do you offer traineeships, internships, apprenticeships, or opportunities for graduates?

    We have apprentices employed across our business. If we are seeking expressions of interest for apprentices, we will advertise specifically for this.

    Our Underground operation (East coast) runs an entry level program every year, giving new starters the tools and experience to become competent underground mine operators and fitters.

    We recommend you keep your details updated in our system HERE, send through your CV and any updates to

  • What age do you need to be to work in the industry?

    All above ground operational team members require a manual C-class driver’s license as a minimum. To be an operator or driver we prefer you to have a minimum of a HR license but ideally you’ll have a HC. To obtain these you will need to have your C class driver’s license for 2 years, which will make you at least 18.

  • I’m an international candidate and require sponsorship, will you sponsor me?

    We encourage candidates of all backgrounds and cultures to apply, however successful candidates must have the appropriate working rights in Australia.

    Unfortunately, we do not offer visa sponsorship for international candidates. For more information about visa options for Australia, visit:

  • I’m here on a working holiday, will you employ me?

    When applying for a role, be transparent with the recruitment team about your visa conditions and when you are planning to do your specified work. This way if you are successful, we can find a way to accommodate these requirements. 

  • I’m on a student visa, will you employ me?

    Due to restrictions on the number of hours you can work on a Student Visa (Subclass 500), you may be limited in your choice of roles. Check the job description if the role is right for you and be transparent with the recruitment team about your commitments. This way if you are successful, we can find a way to accommodate these requirements. 

  • My qualifications are from overseas, will these transfer?

    Each country has different standards when it comes to qualifications. Depending on the qualification, we require the necessary evidence or a Verification of Competency (VOC) process to be completed.

  • What licenses and tickets do I need or should I have?

    As employees progress through each stage of our process, they will be required to complete (as a minimum) a phone screen, interview, reference checks, medical, drug and alcohol screening.  Other requirements could include a Coal Board Medical (if you are going underground) and site-specific testing, national police checks inductions and respiratory testing.

  • I currently work outside the mining and resources sector, can I still have a career with Bis?

    Yes! We have many employees with relevant experience that change industries to work in the mining sector. Of course, knowing the industry does have its benefits. Industries with transferrable skills include logistics, agriculture, aviation and marine.

Working at Bis

  • Will I be provided with training?

    Bis has dedicated training resources to assist with inductions, on the job training and ongoing upskilling of our employees. We value development and want to ensure we have a capable work force to deliver high quality products/performance/service to our customers.

  • What’s the difference between FIFO, DIDO and residential?

    FIFO stands for fly-in-fly-out. DIDO stands for drive-in-drive-out. Residential workers typically live near the operation.

    If you're a FIFO worker, you can live a long distance from the site but will need to travel to a connecting airport. For example, employees flying to sites the Pilbara or Goldfields typically fly from Perth airport.

    DIDO or residential workers generally live within a half a day's drive of the work site and they may travel in their own car and stay for a period of time. For example, employees working at our Whyalla operation typically commute from all over South Australia and stay on site during their swing or live locally in Whyalla and stay at home every night.

  • Help me understand rosters and terminology

    We run a variety of rosters which are predominately determined by the needs of the operation, site and customer. Some common ones are:

    • 2/1 Roster – 2 weeks on, 1 week off. These rosters are typical for operators, maintenance, and drivers.
    • 8/6 Roster – 8 days on, 6 days off. These rosters are typically for management and operations support.
    • 2/2 Roster – 2 weeks on, 2 weeks off. Also called an even time roster.
    • 5/2 Roster – Full time equivalent – Monday to Friday
    • 5/6/7/7 Roster – 5 Days on, 6 days off, 7 days on, 7 days off.
    • 4/3 Roster – 4 days on, 3 days off. Long weekend every weekend.
    • 9/5 Roster – 9 days on, 5 days off
    • 4/3 Rotating roster – Mon to Thurs on, Fri to Mon off, Tues to Fri on, Sat-Sun off. (4 day weekend every second weekend)
    • 3/4 Weekend roster – 12-hour shifts plus travel for 3 days, 4 days off

    Other terminology includes

    • D/N or Rotating Roster - An equal amount of day & night shifts
    • Ex - Means where paid flights leave from. If it's Ex Perth, you will need to make your way to Perth airport.
    • Exp Req – Experience Required
    • Retention Bonus – A bonus rate paid on top of your base rate for a certain period of time if applicable.
    • Swing – Same as a roster.
    • Flat rate to base rate
      • A flat rate is an incorporated rate which includes can include allowances, penalty rates, loadings etc.
      • Base rate is the lowest hourly rate you will be paid, penalties, loadings, allowances are all paid on top.
  • Am I required to work nights?

    Most of our operations run 24 hours, so operational employees work an equal amount of day and night shifts per swing. Typically, a flat rate is paid regardless if you work days or nights, this means the same amount is deposited in to your bank account every pay run. Check the job description for more details as some roles are day shift only.

    In our underground business, we run workshops that are not all located on mine sites and only run day and afternoon shifts (finishes before 12). The majority of our workshop flat rates do not include shift loadings or penalty rates for over time work and as such will be paid in addition to.

  • Can I negotiate a better roster after I start?

    Rosters are governed by contractual requirements and operational demands, so requests will be considered, but may be difficult to accommodate.  

  • How long are operational shifts?

    Typically, operational shifts are 12hrs long. However check with each individual role as this may vary.

    On our Underground business we have a range of shift durations, from 7.6 hour days to 12 hour days, this is dependent on the roster you are on and the location/position you are employed in.

The recruitment process

Top tips from our recruitment team on applying for a role

  • When you are submitting a job application, fill out as much detail as you can.
  • Keep your details and resume up to date by submitting your application, or getting in touch with the team via or our website HERE.
  • Be transparent with your commitments and requirements before you start your role (i.e. Visas, holidays booked)
  • Be realistic when it comes to your availability – such as interviews, medical bookings and start dates.
  • Notify your references if you are expecting reference checks.
  • Have a positive attitude.
  • If you are unsure about anything, ask questions!